FAQs

Answers to Questions About Your Penske Truck Rental

What is the minimum rental period?

Our minimum rental period is just one day—but feel free to keep it longer. Discounted rates for longer rental periods may apply. Talk to the Penske team for term and pricing options.

Does Penske offer one-way rental?

One-way rentals are sometimes possible depending upon equipment availability and future bookings. A relocation fee to return the truck to the original branch of collection will be included in the rental cost. Talk to the Penske team for options.

What are the rental payment options?

Direct billing with 14-day payment terms is available, pending credit approval. Most customers pay via credit/debit card with a security deposit. Talk to the Penske team for details.

Are there any licensing restrictions?

We can’t release a truck to a driver who is unable to physically produce the correct license for the class of vehicle they wish to drive. So please ensure your driver brings their license on collection day.

Are Penske trucks equipped with telematics?

All Penske vehicles are equipped with a sophisticated telematics system. Customers can gain access to live GPS location functionality along with a suite of equipment and driver performance reports.

How are road tolls handled?

We encourage customers to link the vehicle registration to their own account. If that is not possible, Penske will pass through all costs related to road tolls to the customer on a weekly basis.

Is there breakdown service for the vehicle?

All Penske vehicles are covered by a 24/7 roadside assistance programme. For emergency breakdowns please call 1300 Go Penske.

How is insurance handled?

Most customers provide a Certificate of Currency from their broker. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. Talk to the Penske team for more details.

How does rental pricing work?

Our pricing is not one-size-fits-all. Our rental rates are highly customized to meet the unique needs of each individual customer. Rental rates are determined by the equipment type, registration type, weekly kilometres, and length of the rental period. Talk to a Penske team member for a quote or complete an online enquiry. We’ll get back to you within 24 hours.